Privacy policy

R & O Punchard (“we”, “us”) provides HIAB crane hire, plant transport and machinery movement from Uttoxeter, Staffordshire. For privacy queries, contact us at quotes@ropunchard.co.uk or 01889 000 000.

We only handle contact information you choose to give us when you enquire about a job. That typically includes:

• Your name
• Phone number
• Email address
• Job postcode or site location
• Details you include in a message about the load, lift or access

We do not buy marketing lists and we do not collect special category (sensitive) personal data for our day-to-day enquiries.

We use your contact information to:

• Respond to quotes and job enquiries
• Plan work and confirm bookings
• Keep a record of communications relating to your job

We do not use your details for unrelated marketing without a clear reason connected to your enquiry.

We process contact information because it is necessary to take steps at your request before entering a contract, and/or for our legitimate interests in running and responding to business enquiries.

We do not sell your contact information. We may share it with trusted service providers who help us operate (for example email or hosting), only as needed to handle your enquiry, or where the law requires it.

We keep enquiry and job-related contact records for as long as needed to manage the work and meet normal business and legal record-keeping needs, then delete or anonymise them when they are no longer required.

Depending on applicable UK data protection law, you may ask to access, correct, delete or restrict use of your contact information, or object to certain processing. To exercise these rights, email quotes@ropunchard.co.uk.

Separate information about cookies is in our Cookie policy.